When you enter a supermarket, there is usually a helpful attendant to answers your queries and guide you to the appropriate aisle. When a prospective customer arrives on your website, it’s like they are walking into your store. FAQ page is the virtual equivalent of the attendant in the online world. FAQ – Ask Questions module allows store owner to manage questions and answers in a prominent way.
Features
- Add unlimited Questions and Answers from users and retailers.
- Allows you to sort the questions by number of views
Ex: If a particular question is viewed by many users, it will be automatically listed first.
- Question Answer Categories- allows you to categorize the questions with similar properties
- Captcha for better security and spam control.
- Support multiple store views
After installing this extension, a footer menu item labelled 'FAQ' will be added. You can view the questions through this link.