The Tax Exemption Magento2 extension is used to manage tax exemption certificates from customer account and provide tax free benefits for eligible customers. Customer can upload their tax exemption certificate from the “my account” section for approval. Once admin reviews and approves the request, customers can get the tax exempt option in checkout page. Admin can also set the expiration for the tax exemption from “customer account” section.
- Enable/Disable the tax exemption at any time from Magento backend.
- Ability to set expiration date for the tax exemption.
- Once the tax exemption date expires, customer would not be able to get the tax exemption in checkout page. This can be controlled automatically.
- When the customer uploads the tax exemption certificate, it will be notified to the administrator via email.
- Once admin approves the tax exemption, the customer will get a notification via email.
- Admin can configure the email address which they need to receive all the tax exemption request email.
We had a few issues getting the extension running initially and as we've updated Magento but the support team has been great about helping us out and getting us updated versions of the extension. They have documentation for all known issues including Github links and temporary workarounds until the underlying issues get fixed in new Magento releases. With how things have gone with other extension vendors, I am seriously impressed.
Excellent product and the support and development is even better. We had some customization requirements and the team was able to help us very quickly. This extension does everything we need it to. Couldn't ask for better support!
We had a few questions after ordering the module. They were able to answer quickly, and got us running in no time!
When we originally purchased and installed this extension, we had issues because we couldn't exempt our freight tax.
The DCKAP team was attentive and quick to respond, and had a *free* updated version of the extension sent over within a few business days that solved the problem!
We've had a pleasant experience setting up this extension and working with DCKAP, which is rare with magento extension developers.
We bought the Tax Exemption extension because we have a lot of schools and resellers that buy off our site. When we first bought the extension it worked but not exactly like we wanted. The DCKAP team responded to our requests and made our requested changes almost immediately.
I would absolutely buy another extension from DCKAP. Their customer service has been better then any other Magento extension provider that we have used.